At Bayside Extensions, we respect your privacy and take reasonable steps to protect any information you share with us. This policy explains what information we collect, how we use it, and how it is handled when you visit our website.
By using our website, you agree to this Privacy Policy.
Information We Collect
When you visit our website, we may automatically collect basic information such as:
- Your IP address
- Browser type and device details
- Pages you visit on our website
- Date and time of your visit
- General location information
This information is used to understand how visitors use our website and to improve the overall experience.
We do not require users to create accounts, and we do not collect sensitive personal information through the website.
Analytics and Tracking
We use analytics tools to understand website traffic and visitor behaviour.
These tools collect general usage data (such as page visits and time spent on the site) to help us improve performance. The data is not used to personally identify individual visitors.
Cookies
Our website may use cookies to improve how it functions.
Cookies are small files stored on your device that help remember preferences and support analytics.
You can disable cookies through your browser settings if you prefer.
Reviews and Testimonials
We may display customer reviews from platforms such as Google via Google Reviews.
Any information you provide when leaving a review is managed by Google and subject to their privacy policy.
How We Use Information
We use collected information to:
- Improve website performance and usability
- Understand how visitors interact with the site
- Maintain security and prevent misuse
We do not send marketing emails or use your information for direct marketing purposes.
Data Storage
Some information may be stored on secure cloud servers used by our service providers. These servers may be located outside Australia.
We take reasonable steps to ensure that any third-party providers handle data securely and in line with privacy expectations.
Data Retention
We keep website data only for as long as needed for analysis and operational purposes. After that, it is securely deleted or anonymised.
Data Security
We take reasonable measures to protect information from loss, unauthorised access, or misuse.
While no system is completely secure, we follow standard practices to safeguard data.
Data Breach Response
If a data breach occurs, we follow a structured response process to investigate and take appropriate action, in line with Australian privacy expectations.
Third-Party Links
Our website may contain links to other websites. Once you leave our site, we are not responsible for how those websites handle your information.
We recommend reviewing their privacy policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us through the website contact page.
